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Holly's Help Center

How to set my Reputation Management text?

Owned by Fanny Rugerio (Unlicensed)
Last updated: Aug 01, 2024 by Support Team
1 min read

So you decided to ask your customer for reviews! A M A Z I N G, Holly can definitely help.

Just follow these 2 quick steps:

Step 1: Login into your Nimblr Account and go to the Preferences tab.

image-20240607-233921.png

 

Step 2: Scroll down to the Reputation management section and fill in the next options

  • Turn on the preference

  • How much time should Holly wait before sending the text?

  • Paste the URL where you want your reviews

Step 3: You can select the appointment types to which the Reputation Management message will be sent.

Start having amazing reviews!

Important: For Holly to send the Reputation Management message, your patient must have confirmed their appointment through Holly.

Holly has a 30-day period to resend a Reputation Management message to the patient, to not be intrusive with patients and annoy them too much.

For more questions and information, do not hesitate to contact support@nimblr.ai. We will be happy to help you

 

We'll be happy to help you anytime: support@nimblr.ai