DrChrono uses Appointment Templates as a way to manage parts of your day to a specific treatment/practice. Please know that you MUST have Appointment Profiles already configured in your EHR to access this feature.
If you have a patient scheduled in an assigned template and you want Holly to ONLY reschedule the appointment in the available time slots of the same template in the future, Holly handles it in a very simple way.
To learn how to set up/configure your EHR "Appointment Templates", please visit DrChrono's support page.
Steps to configure this preference:
Step 1: Go to your Preferences page and scroll down to your "Event Management".
Step 2: Turn on "Reschedule via Templates" by clicking on the button.
By doing this, Holly will ONLY offer slots available in your patient's Appointment Template.
For more questions and information, please contact support@nimblr.ai we will be happy to help you.