Holly's Help Center

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Your patient didn’t show up to their appointment? Don’t worry, Holly can contact them.

To do this all you need to do is mark the appointment as No Show. Here is how:

Step 1: Open your CareCloud account and go into the appointments.

Step 2: Look for the appointment you want to cancel and double-click to see the appointment information.

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Step 3: Click on the Screenshot 2024-06-28 at 18.07.46.png arrow button that is in the top bar, and select Cancel multiple Appt

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Step 4: Select the appointment(s) and as Reason mark it as No Show, then just save the changes by clicking the Screenshot 2024-06-28 at 18.13.59.png button.

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And with that, you've moved one step closer to fully utilizing Holly 🎉.

For more questions and information, please contact support@nimblr.ai.

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