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titleCareCloud

Status
colourYellow
titlePending Approval

To bump an existing appointment, select the appointment you wish to bump and cancel it. At cancellation reason, pick “OFFICE RESCHEDULED“. Holly will now take it as a bump and make the necessary actions.

Template Details

Template ID: 41
Class: ClassFAQ
Sub-class: sub-classBump FAQ

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titleDrChrono

Status
colourYellow
titlePending Approval

To bump an existing appointment, create a customer status called “bumped”, “BUMPED” or “Bumped” and assign it to the appointment you want to bump.

Template Details

Template ID: 42
Class: ClassFAQ
Sub-class: sub-classBump FAQ

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titleGoogle Calendar

Status
colourYellow
titlePending Approval

To bump an existing appointment, select the appointment you wish to bump and delete it. Holly will now take it as a bump and make the necessary actions.

Template Details

Template ID: 43
Class: ClassFAQ
Sub-class: sub-classBump FAQ