Holly's Help Center
How to mark patients no-show.
Your patients didn't attend their scheduled appointment even though they confirmed? Don’t worry, we can help you so Holly can contact them and reschedule.
Step 1: Open your Google Calendar.
Step 2: Click the unattended appointment and then the Edit event button (pencil icon).
Step 3: On the right side, a menu will appear where you’ll need to click the person icon until it is not filled (black color).
Step 4: After you deselected it, save it and Holly will contact the patient to reschedule. A red balloon will appear next to the patient's name when Holly is contacting them.
If you want to know more about the icons Google Calendar is showing, check the icons guide.
Example: Our patient missed the appointment on August 17th, so we are going to apply the steps mentioned above and Holly will reschedule the appointment.
For more questions and information, please contact support@nimblr.ai. We will be happy to help you
Related articles
We'll be happy to help you anytime: support@nimblr.ai