How to Bump

Description

Bump guide for EHR’s and Google Calendar.

Below is a sample image that shows how Holly interacts with patients after a bump:

Templates

CareCloud

APPROVAL PENDING

To bump an existing appointment, select the appointment you wish to bump and cancel it. At cancellation reason, pick “OFFICE RESCHEDULED“. Holly will now take it as a bump and make the necessary actions.

Template Details

Template ID: 41
Class: Class
Sub-class: sub-class

DrChrono

APPROVAL PENDING

To bump an existing appointment, create a customer status called “bumped”, “BUMPED” or “Bumped” and assign it to the appointment you want to bump.

Template Details

Template ID: 42
Class: Class
Sub-class: sub-class

Google Calendar

APPROVAL PENDING

To bump an existing appointment, select the appointment you wish to bump and delete it. Holly will now take it as a bump and make the necessary actions.

Template Details

Template ID: 43
Class: Class
Sub-class: sub-class