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EHR Bug, Contacting EHR's Support

Owned by Joshua Pedrero (Unlicensed)
Jan 06, 2020
1 min read

Description

Sometimes a bug can be caused indirectly due to an EHR’s. Below is a not fixable (when there is nothing we can do about it) and a fixable (when we can provide an alternative solution to the problem) template.

Templates

Approved

We are aware of this issue with [EHR_NAME] and we are getting in touch with their support team now. This is very unlikely to happen since normally, when [EHR_NAME] makes any changes, they let us know in advance so we have time to make any necessary changes on our end.

 

Unfortunately there isn't much we can do from our side right now, since the error is inside [EHR_NAME]'s platform. We will keep you informed as soon as we hear back.



Template Details

Template ID: 11
Class: EHR Bugs

Approved

We are aware of this issue with [EHR_NAME] and we are getting in touch with their support team now. This is very unlikely to happen since normally, when [EHR_NAME] makes any changes, they let us know in advance so we have time to make any necessary changes on our end.

 

Meanwhile, we can provide you with an alternative solution: [SOLUTION]



Template Details

Template ID: 12
Class: EHR Bugs