General Service Support

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US template responses
LATAM response templates
Internal Information
- Jira Documentation
- Finance
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Occupation Report
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Financial and Administrative Redirection
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Reschedule Appointment Requests
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EHR Information Change Request
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Will Investigate
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Provide Details
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Opt-out from Holly
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No Reminder Because Patient Confirmed
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Voicemail Reminder Sample
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Recare Explanation
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Appointment/Blocks Overlapped, Deactivate Overlapping
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How to Bump
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Waitlist Explanation
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Reschedule Appointment Confirming
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Advanced Preferences / Information Changed
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Daily / Weekly Report Email Update
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DrChrono Support Link
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Customize Doctor Specific Preferences
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EHR Bug, Contacting EHR's Support
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Payment Information Update
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Sales Redirection
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Skip Texts
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Rescheduling Strategy Explanation
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Change Holly's Working Days and Hours
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Customizing Texts
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504 CareCloud login error
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Autofill Explanation
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Recare Steps
LATAM CONTENT
US CONTENT
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Configure URL for virtual appointments / Change text messages that Holly sends to telehealth patients

General Service Support

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Internal Information

Internal Information

Owned by Fanny Rugerio (Unlicensed)

Last updated: Jan 18, 2022

1 min read

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Jira Documentation (General Service Support)
- internal

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